AI Receptionist for Hairdressers · 24/7 Phone Answering

A 2024 Zenoti consumer survey found that phone remained the most common way respondents booked salon and spa appointments, while interest in mobile booking was also high. Calls can arrive while a stylist is coloring, cutting, or finishing a blow-dry, when stopping to answer is difficult.

A consistent call process helps a solo stylist or salon team review each request without treating the first conversation as a confirmed booking. The goal is to collect enough information for the right person to check the calendar and follow up.

Use a salon call-intake checklist: requested service, new or returning client, preferred date and time, stylist preference, contact details, and any accessibility or product-sensitivity notes your salon has approved. Clara can collect those details and tell the caller that your team will confirm availability, pricing, and the appointment.

Cut and color bookings

Last-minute fill-ins

New client consultations

Wedding and event styling

Rescheduling requests

Pricing questions

Stylist-specific requests

Overnight & after hours

When customers call, Clara can...

Ask what service they're looking for
Check whether they're new or returning
Confirm their preferred date and time
Collect their name and contact details
Let them know the booking will be confirmed shortly

Hi there, you've reached Style Studio. I'm the virtual assistant, how can I help you today?

Hi! I need a cut and color before a wedding next Saturday. Have you got anything left?

We'd love to help with that! Are you an existing client or would this be your first visit with us?

First time, my usual salon is fully booked. I'm after sort of a half-head of highlights and a trim?

Lovely. Do you have a preference on time? Morning or afternoon?

Morning if possible, like 10ish?

Noted. Can I take your name?

Sophie Allen.

Thanks Sophie. And the best number to reach you?

07700 900 234.

Perfect. One more thing, do you have any allergies or sensitivities we should know about? Some people react to certain color products.

Oh, um, I don't think so? I've never had a problem before.

That's fine, I'll note that down. Lauren is with a client right now but I'll pass your details across. She'll text you today to confirm the Saturday slot. Is there anything else?

No that's perfect, thank you so much.

You're welcome, Sophie. Lauren will be in touch shortly. Enjoy the wedding!

Simple pricing, 7 days free on eligible monthly plans

Clara knows your services, your area, and your customers. Always learning, always improving.

2 months free with Annual 2 months free

Unlimited calls answered

Clara

The essentials to answer every call, day and night.

£33

.25

£39.99 /month

7 days free, cancel anytime Billed £399/year, cancel anytime

Start for Free Get started

Single user only

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AI receptionist

24/7 AI receptionist

Business-trained AI

Custom greetings & questions

Unlimited outbound calling

Phone numbers

Use your existing number

Or set up Clara as your second line

Unlimited calls answered

Clara Pro

Popular

The full Clara experience, with automation built in.

£58

.25

£69.99 /month

7 days free, cancel anytime Billed £699/year, cancel anytime

Start for Free Get started

Supports teams £29/mo per seat Learn more

Everything in Clara, plus:

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AI receptionist

Your caller ID on outgoing calls

Automation

Automated text follow-ups

Personal contact exclusion

Live call transfers

Collaboration

Multiple users on one account

Shared inquiries and calendar

Support

Priority customer support

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Frequently Asked Questions

Can Clara book appointments for me?

Clara captures the service, preferred time, and client details, then sends you the booking request to confirm. You stay in full control of your diary.

Will Clara know my services and prices?

Yes. You can configure Clara with your service menu and pricing so Clara can answer common questions without you being interrupted.

What happens when someone cancels?

Clara takes a message with the details and lets you know so you can open the slot and fill it. Clara will let the caller know you'll be in touch shortly.

What if a customer calls about an existing booking?

Clara will take a message with the details and let you know so you can follow up when you're free.

Does Clara work after hours?

Absolutely. Clara answers calls 24/7. For after-hours calls, Clara can let callers know your business hours and still capture their details so nothing is lost.

Will callers know they're speaking to an AI?

Clara is an AI receptionist. You can configure how Clara introduces itself and explains that it is answering for your business, so the greeting matches your disclosure policy and brand.

Do I need a new phone number?

No, and you have two options. Forward calls from your existing business number and Clara answers when you can't pick up, or use your Clara number as a dedicated second business line and give that out instead. Either way, Clara answers.

Can Clara handle calls for a multi-stylist salon?

Yes. Clara asks which stylist the caller prefers and includes that in the booking request. Clara works whether you're a solo chair or a ten-seat salon.

What if someone calls about something Clara can't handle?

Clara will take a message and flag it for you. Clara won't try to bluff, if something's outside what it can handle, Clara takes a message and makes sure you get the details so you can call back.

Comparing your options? See the best AI phone answering services for UK tradespeople

Last reviewed August 2026

Sources & further reading

Zenoti 2024 Salon and Spa Consumer Survey

A Saturday cut shouldn't depend on voicemail