The greeting is the first thing callers hear when Clara picks up. You can customize it to match your business and your tone.
Default greeting
By default, Clara will say something like:
“Hi there, welcome to [Your Business Name]. I’m the virtual assistant, how can I help you today?”
Editing your greeting
- Open the Clara app
- Open the Receptionist tab (bottom right), then tap Greeting
- Edit the greeting text
- Tap Save
You can preview how it sounds before saving.
Tips for a good greeting
- Keep it short — callers want to explain their problem quickly
- Include your business name — so callers know they’ve reached the right place
- Be welcoming — a friendly tone sets the right expectation
- Avoid jargon — keep it simple and clear
Examples
- “Hi, you’ve reached Smith Electrical. I’m Clara, the virtual assistant. How can I help?”
- “Thanks for calling Bright Clean. I’ll just take a few details and we’ll get back to you shortly.”
- “Welcome to Dave’s Plumbing. I’m here to help — what can I do for you today?”