Clara for Taxi & Car Services

Organize taxi and airport-transfer calls across a moving Canadian fleet

AI receptionist for Canadian taxi and car services. Collect trip, airport, accessibility, and callback details for your team to review and confirm.

Download on the App StoreGet it on Google Play

Explore how Clara can help your taxi & car services business succeed

Clara AI receptionist for taxi & car services
Does this sound familiar?

Atriprequestshouldreachtherightperson,evenwheneveryvehicleismoving.AcallermaybearrangingaPearsonairportpickup,awheelchair-accessibletaxi,orarecurringaccounttrip.Claracanrecordtherequestwhiletheownerordispatcherishandlingthecurrentrun.Taxi & Car Services at workTaxi & Car Services workspaceTaxi & Car Services service in progressThesummarygivesyourteamaconsistentstartingpoint,butitisnotaconfirmedbooking.Yourbusinesschecksservicearea,locallicensingrules,vehicleavailability,fare,driverassignment,andthefinalpassengerconfirmation.

Canadian taxi and car-service rules are local, not one national operating checklist. A municipal licence, airport pickup process, accessible-service obligation, privacy rule, or fare requirement may change how your team handles the same call. Clara organizes the initial request; your licensed business applies the rules for the pickup location and confirms what it can provide.

Canadian taxi request checklist: caller and passenger names when different, callback number, pickup municipality and exact location, destination, requested local time, airport terminal and flight details, passenger count, luggage, wheelchair or other accessibility needs, service animal, account reference, and preferred confirmation method. Add only the fields your operation needs and has a lawful reason to retain.

Ontario's accessibility guidance says taxi operators cannot charge a higher fare or fee to a person with a disability and must allow a guide dog or service animal. That makes accessibility a service detail to record clearly, not guess from the caller's words. The person reviewing the summary must verify the right vehicle, local availability, and any assistance the operation can safely provide before confirming the trip.

ASAP pickups, Clara handles this for taxi & car services

ASAP pickups

Advance bookings, Clara handles this for taxi & car services

Advance bookings

Airport and hotel transfers, Clara handles this for taxi & car services

Airport and hotel transfers

Corporate accounts, Clara handles this for taxi & car services

Corporate accounts

School transportation inquiries, Clara handles this for taxi & car services

School transportation inquiries

Wheelchair-accessible taxi requests, Clara handles this for taxi & car services

Wheelchair-accessible taxi requests

Long-distance rides, Clara handles this for taxi & car services

Long-distance rides

Cross-municipality and after-hours requests, Clara handles this for taxi & car services

Cross-municipality and after-hours requests

When customers call, Clara can...

  1. Record the pickup municipality, exact location, and destination
  2. Ask for the requested date, local time, and flight details when relevant
  3. Collect passenger count, luggage, accessibility, and service-animal needs
  4. Collect the caller's name, callback number, and account reference
  5. Send an organized request for your owner or dispatcher to assess
Hi there, you've reached City Cars. I'm the virtual assistant, how can I help you today?
Hi, I need a pickup from Pearson Terminal 1 on Thursday. My flight arrives at 2:15 p.m.
No problem at all. Where would you like to be taken to once you've landed?
A hotel in Mississauga. I'll have two large suitcases and a folding wheelchair.
I'll note the luggage and folding wheelchair so the dispatcher can check an appropriate vehicle. Can I take your name?
Alan Matthews.
Thanks Alan. And a mobile number in case there are any changes on the day?
Yes, (416) 555-0138.
Got it. And do you have the flight number? Just so the driver can track the landing time.
Let me check. It's AC 726.
Thanks. Is it just you, or will there be other passengers?
Just me.
Thanks. I've recorded this as a request, including the accessibility details. The dispatcher will check service area and vehicle availability, then contact you to confirm. Is there anything else?
No that's all, thanks.
You're welcome, Alan. Have a safe flight.

Simple pricing, 7 days free on eligible monthly plans

Clara knows your services, your area, and your customers. Always learning, always improving.

2 months free with Annual

Unlimited calls answered

Clara

The essentials to answer every call, day and night.

$41 .58 $49.99 /month

7 days free, cancel anytime Billed $499/year, cancel anytime

Start for Free Get started
Single user only
See all features

AI receptionist

24/7 AI receptionist
Business-trained AI
Custom greetings & questions
Unlimited outbound calling

Phone numbers

Use your existing number
Or set up Clara as your second line

Unlimited calls answered

Clara Pro

Popular

The full Clara experience, with automation built in.

$74 .92 $89.99 /month

7 days free, cancel anytime Billed $899/year, cancel anytime

Start for Free Get started
Supports teams $39/mo per seat Learn more
Everything in Clara, plus:
See all features

AI receptionist

Your caller ID on outgoing calls

Automation

Automated text follow-ups
Personal contact exclusion
Live call transfers

Collaboration

Multiple users on one account
Shared inquiries and calendar

Support

Priority customer support

Frequently Asked Questions

Can Clara organize requests for a Canadian taxi or car service?

Yes. Clara can ask the questions your operation chooses and send a summary to the owner or dispatcher. Your licensed business decides whether the trip is in scope, assigns an available vehicle and driver, applies the approved fare, and confirms with the passenger.

What should a Canadian taxi intake include?

A practical intake can include the pickup municipality and exact location, destination, requested local time, passenger count, callback number, luggage, airport and flight details, accessibility or service-animal needs, and an account reference. Your business chooses the fields and follows the privacy, accessibility, record, and licensing requirements that apply where it operates.

Can Clara collect Pearson or other Canadian airport-transfer requests?

Yes. Clara can collect the airport, terminal, airline and flight number, arrival time, destination, passenger count, luggage, accessibility needs, and callback details. Your dispatcher still checks airport pickup procedures, local service area, fare, vehicle availability, and final confirmation.

Does Clara answer after hours?

Clara can answer incoming calls at any hour when call forwarding is active. Configure what it may collect after hours, who receives the summary, and which urgent or safety-related requests require a human or emergency services.

Will callers know they're speaking to an AI?

Clara is an AI receptionist. You can configure how it introduces itself and explains that it is answering for your business, so the greeting follows your disclosure policy and local requirements.

Do I need a new phone number?

No, and you have two options. Forward calls from your existing business number and Clara answers when you can't pick up, or use your Clara number as a dedicated second business line and give that out instead. Either way, Clara answers.

Does Clara work for multi-driver fleets?

Clara can collect requests for a sole operator or a team and send summaries for follow-up. It does not independently dispatch drivers, promise availability, or replace your booking and fleet-management system.

What about regular account customers?

You can configure Clara to ask for an account name or number and include it in the call details. Your team still verifies the account, applies approved pricing, confirms the ride, and handles invoicing.

What if someone calls about something Clara can't handle?

Clara will take a message and flag it for you. Clara won't try to bluff, if something's outside what it can handle, Clara takes a message and makes sure you get the details so you can call back.

Comparing your options? See the best AI phone answering services for Canadian contractors

Last reviewed August 2026

Keen to hear how Clara sounds?

Call a live demo and hear how Clara handles real inquiries for your business

Manage customer calls wherever the work takes you

★★★★★ 4.6 App Store
★★★★★ 4.6 Play Store
Scan to download the Clara app

Clara on your phone

Scan the QR code or download from a store:

Keen to hear how it sounds?

Try our demo Clara for taxi & car services businesses

60-Second Demo Call