AI scheduling

AI scheduling that ends the phone tag

Clara is an AI phone receptionist for small service businesses. Clara asks what the job is and when the caller wants it, checks that against the hours and services you set, and puts the request on your calendar for you to confirm.

What is AI scheduling?

AI scheduling is software that handles the scheduling part of a phone call: the job, the time the caller wants, and whether it fits your hours. Clara collects all of it on the call, so you confirm instead of calling back to ask.

The time they asked for

No hold music and no “someone will be in touch”. Clara takes the day and time they want, right on the call.

The Clara schedule for a single day, with booked jobs laid out hour by hour

A text they can keep

Once you confirm the time, Clara texts the caller the day, the time and your number, so nobody shows up on the wrong day. Available on Clara Pro.

A Clara inquiry showing the job, the caller, and the booked slot with confirm and change buttons

How a scheduling call actually goes

Four steps, and you're on the tools for all of them

  1. A caller asks when you can come out

    "Can someone come out this week?" Clara picks up and asks what the job is.

  2. Clara checks it against your rules

    Your working hours, the services you take on, and the jobs already on your calendar.

  3. Clara offers times that fit

    Times that work with the hours and travel you set, not a promise to call back.

  4. You confirm, and the caller gets a text

    The request lands on your calendar with the job, the time and the caller's details. One tap to confirm.

What Clara says when someone asks for a time

The caller leaves the call knowing exactly what happens next

  1. Caller Can someone come out this week?
  2. Clara I've got Tuesday morning and Thursday afternoon open on Cody's schedule. Which suits you better?
  3. Caller Tuesday morning, please.
  4. Clara I've put Tuesday morning down for you. Cody will text you to confirm within the hour.
  1. Caller Tuesday morning, please.
  2. Clara I've put Tuesday morning down for you. Cody will text you to confirm within the hour.
  3. Caller Can you send it to this number?
  4. Clara Sent. The date, the time and our number are all in there.
  1. Caller Something has come up. Can we move Tuesday?
  2. Clara No problem. I have Wednesday at eleven, or Thursday at two.
  3. Caller Wednesday at eleven, thanks.
  4. Clara Moved. Tuesday is free again and the new time is on its way to you.

Setting it up is a conversation

Three questions, and Clara is ready for the next call

How you work

You travel out, they come to you, or both.

What you take on

Your services, and how long each one runs.

When you're free

Your hours, and the slots you keep back.

Frequently asked questions

What if I'm already booked that day?

Clara works from the hours you set and the jobs already in your Clara schedule, so a slot that is taken never gets offered. If the day is full, Clara offers the next times that genuinely work.

Can I stop Clara scheduling certain jobs?

Yes. You tell Clara which services to take on, and anything outside that list comes back to you as a request with the caller's details already written up, instead of going straight in the calendar.

What if the caller needs to change the time?

They can call back and Clara handles the change the same way it took the booking. You can also move or cancel anything yourself in the app, and the caller gets an updated confirmation.

Which calendars does Clara work with?

Bookings land in your Clara schedule in the app, so there is nothing to connect before you start. Sync with Google Calendar, Outlook and Apple Calendar is on the way, and you can ask for early access from the Integrations page.

What happens outside working hours?

Clara still answers. It takes the job, the address and when the caller is free, then offers the first slot inside the hours you set, so nothing lands on a day you have marked closed.

Manage customer calls wherever the work takes you

★★★★★ 4.6 App Store
★★★★★ 4.6 Play Store
Scan to download the Clara app

Clara on your phone

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